Of the various hats I have worn all these years – Founder, Sales guy, Deployment Specialist, Level 1 and Level 2 Support, DevOps, Coder, Cheque depositor – I have come to realize I was a Product Manager all along – right from the get go. Putting a label on what you do is extremely important. …
A Framework For Building SaaS Products That Don’t Churn
When you say “reduce SaaS churn”, most people will immediately imagine tactics like drip email campaigns, great onboarding, customer marketing, gamification and automated alerts when users show signs of leaving. But this post is not about tactics. This post recognizes that users are smarter than any of the cute tricks we can come up with, and …
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Announcing #BeyondFounders – Connecting Entrepreneurs in need with Doers indeed.
As an eco-system builder, I’m always challenged with finding more Founders to contribute or help other early stage Founders. Normally, successful people have very little time to contribute and many a times, there is no formal platform which allows them to engage on an ongoing basis. Unfortunately, our eco-system has many fake mentors and founders …
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Volunteer Hero: Vivek Raghavan
iSPIRT volunteers build public goods inspired by open-source Linux and Wikipedia. Our volunteers are selfless, committed and conflict-free. They are animated by a burning cause. One such cause is about creating technology platforms that will help make India a Product Nation. Building a successful country-scale technology platform is hard. And doing this as an open …
How we built iSPIRT from scratch, with nothing except a lot of spirit. #iSPIRTturns4
I missed the 4th anniversary celebrations of iSPIRT in Bangalore today as my father has been unwell for the last couple of weeks and I have been avoiding travel. I thought it will be good to refresh my memory by reading up some of the old emails and also share the journey of the 9 …
2017 iSPIRT Annual Letter
Problem solvers, responsible builders of companies, communities and ecosystems are the foundation for progress and growth of any nation. What drives all of them is a sense of challenge, ownership of problems, allegiance to autonomy, demonstration of personal accountability and the thrill of finding a solution. This energy is fueling a growing product movement in …
A budget for “Digital Economy” sake
Looking deeper in to the budget 2017. [An immediate official iSPIRT response to the budget was issued as a Press release on 1st FEB 2017. It is placed in media section. You can access it here.] Budget can’t be construed as main stream policy making exercise. Yet, the policy analysts and experts, track it with …
RBI allows convertible notes for Startups from foreign sources
As part of policy hacks, we covered the issue of Convertible notes being recognized by Ministry of Company affairs (MCA) in our earlier blog here. For benefit of users to start, the convertible note has been explained below. What is a convertible note? Convertible notes are debt instruments that converts in to equity, at a …
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Are AI and Automation dirty words for some?
Man being replaced by machines has been a topic very well documented in our academic and social history. While, designing machines that can replicate human intelligence is ‘the dream’ for many, the idea has seen its fair share of resistance from anxious workers afraid to lose their livelihood. It would be a mistake to think …
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The Product Manager’s RuleBook
This post is not about “tools” which will make you (integral)dx more productive. This post is about telling you rules of the Jungle called Product Management. So you are the Product Manager, Right ? You just graduated out of B-School (or even worse completed your bachelors degree) and you have been given the product manager tag …
Union Budget 2017 : How’s it Set to Impact These #5 Key Domains in India
Alright, before I take the plunge into revealing what I expect from the impending budget, let’s take a quick glance at numbers on how the Government has fared since its inception: Modi’s flagship Make in India initiative launched to create employment & self-employment saw huge traction with India’s gross FDI flow jumping by 27% a.k.a …
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Why Your OnPage Chat Is Not Working? [How To Fix It]
A Step by Step guide on how product marketers should evaluate on page chat tools, implement and use them to start generating leads for sales. We had rolled out the first version of our product in March. It was only in April when we saw a spike in customers signing up and we …
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Beyond Google Search – The Platforms For The Internet of Actions
The below post is edited from an answer given to ET for this story. This article is 2 yr old. Republished today. The rise of Mobile is a big shift in the way Internet is used, thereby influencing commerce over the Internet. In developed economies it is the desktop based users who have started spending …
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What the U.S. can learn from India’s move toward a cashless society
Looking from Silicon Valley upon the progress that India has made in building a digital infrastructure, I am in awe. The U.S. tech industry fancies itself as the global leader in innovation, yet India has leapt far ahead of it. Silicon Valley’s tech investors hype complex technologies such as Bitcoin and blockchain. But India, with simple …
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85 Things I learned being a CEO
It is going to be an extremely hard job. No amount of preparation or education is going to prepare you for what it demands. You will feel like quitting at so many instances. Don’t, just persist. It’s a lonely job. There will be no one who you can tell everything about your work. Uncertainty is …