Is on boarding a game changer for customer centric businesses???

To stand out in today’s increasingly digital world, enterprises need to adapt to change by tapping into market, understanding the trends and anticipating what’s next. This digital world is not just technology, strategy and business, but cultures that are changing rapidly. This is the age of the customer and onboarding is the first impression of …

7 Must-Have Features of the right Point of Sale (POS) software for your Retail business

Point of Sale software is being used in millions of retail and hospitality businesses who have thousands of different POS software to choose from. A right POS software will give the business a new level of control over operations; increasing efficiency, boosting profits, and will help it fine-tune its business model. The wrong system, however, …

Joydeep shares his insights, learnings and challenges of building Qubole, a big data service used by Pinterest, Quora and Nextdoor.

Joydeep Sen Sarma and Ashish Thusoo started Qubole, a managed Hadoop-as-a-Service offering, in late 2011. Since then they have seen an impressive growth counting some of the well known names such as Pinterest, Quora and Nextdoor as their customers and raising a total of $7m of funding till date.  They were recently mentioned as the …

Reach, Revenue, Retention – Sampad Swain, Co-Founder and CEO at Instamojo. #PNHangout

Sampad Swain is co-founder and CEO at Instamojo – a platform that lets you sell & collect payments instantly by just sharing a link. Today, individuals & businesses are using Instamojo to sell & collect payments for digital downloads, physical goods, event tickets, services, subscriptions & much more. He was also the co-founder of WanaMo.com …

Your Opportunity to Win a FREE Trip & Meet Businesses & Startups in Israel #StartTelAviv

iSPIRT partners with TiE Delhi – NCR & Israel Ministry of Foreign Affairs to present Start Tel Aviv Israel is known for its startups and Tel Aviv is a leading hub with a local  ecosystem  of  world  class  tech  talent,  dozens of  leading  multinationals  and  hundreds  of  tech  star  startups. Start Tel Aviv from September 14th …

A little thought goes a long way

My kids attend a public speaking course called “Think and Speak Up”. The main idea behind the class is that in order to be an effective public speaker, you need to think before you speak i.e. be prepared before you speak. A recent conversation with a very action oriented CEO who wants to launch in …

The Most Important Technology Trends of 2014, According to Gartner

Leading market analysts issue their latest technology trends every year. Gartner, Inc., the world’s leading information technology research and advisory company has defined the top 10 technology trends and drivers that will be strategic for Indian organizations in 2014. These technologies can impact an organization’s long-term plans, programs and initiatives. Implementing business process improvements, revenue …

Are you missing out in Digital Marketing?

The way that we have done business in the past and the way it is now have undergone a transformation, a digital revolution indeed.   A few years ago, Facebook was hardly known; LinkedIn’s presence was not felt.  But today digital is all over the place.  With marketing undergoing major transformation, and will continue to evolve …

Before you innovate, get out of your comfort zone

I had the pleasure of speaking to a batch of about 130 students, startup aspirants, product developers last week at the Innovate Delhi event. I was teamed up with Rajat Garg, of SocialappsHQ, and a heavy-weight with facts, numbers, trends, valley companies and slides. We were to cover “opportunity hypothesis’ broadly – how does a …

How to warm up your prospect’s cold feet

You’ve labored for months with a prospect who seemed interested in your services. She returned calls and replied promptly to emails. Everything was moving right along and then … nothing. Nada. Radio silence. No more returned calls. No more email exchanges. And no explanations. Frantically, you mentally retrace your steps and re-read email threads to …

Presenting the iSPIRT Volunteer Model

Last few years have been very instrumental in making iSPIRT what it is today. A lot of thought had gone into creation of this movement.  We thought it is a good idea to retrace the movement to its origins and codify the model with which we operate on.  The whitepaper at the end of this …

Benefits of CRM Software – A 360° Evaluation

Do you own a business and face the problem of customer communication? Are you unaware of your customers’ needs? Are your customer’s unhappy with your services? Are you unable to analyze the progress of your business? Then, to all such problems there is one and only one solution – the CRM Software. In any business …

This Fourth Wave of Indian Enterprise Software Startups is World-Class

India’s enterprise software industry has been slowly bubbling since the 1980s but has generally failed to deliver a large number of high impact, high value companies.  We do have some companies that everybody talks about – iFlex, Tally, Zoho – but these are far and few between. I believe that we are seeing a new …

Connect your digital resources from inside to outside the company to stay ahead in digital race: Digitalized Customer requirements

In this global digital world new digital services are raising the bar of enterprise offerings. Customer behavior is rapidly shifting as more people use digital devices and platforms intensively. Customer is slowly changing into ‘e-customers’ with the use of internet, mobile devices and social media on the rise. To survive this digital world enterprises are …

14 Ways to Emotionally Engage users with your Product

Most conversations with entrepreneurs and product managers who want drive engagement and bring viral features to their products are answered as ‘We will gamify our product through features’. This post is about clearing some nuisance around the topic of gamification in products. Gamification has nothing to do with building features. In fact, even Product Management …