iSPIRT First Open House on OCEN: Summary and Next Steps

“The ‘Landline to Mobile’ leapfrog for MSME credit is here.”

On Friday evening we hosted the first open house discussion on the new Open Credit Enablement Network (OCEN). It is the next chapter of the ‘India Stack’ story, one that has provided the building blocks for public digital infrastructure in our country.

The past decade has seen us widen the net for financial inclusion in India on the back of open infrastructure for digital identity (Aadhaar, eKYC, eSign) and payments (UPI, AEPS). This year will also see the launch of the Account Aggregator framework, ushering in a new era for data governance in India. Similarly, OCEN is a new paradigm for credit that seeks to provide a common language for lenders and marketplaces to build innovative, financial credit products at scale.

The first session on OCEN covered the following topics broadly

  • By Sharad Sharma
    • An introduction to iSPIRT and our values
    • An overview of India Stack and where OCEN fits in
  • By Siddharth Shetty
    • A product demo of Sahay, the reference app for OCEN
  • By Ankit Singh
    • The reason for the credit gap in India
    • The challenges for lenders and prospective credit marketplaces
    • A reimagined credit ecosystem with OCEN and Loan Service Providers (LSPs)
    • The roles of LSPs
    • A new cash flow-based lending paradigm
    • The opportunity for market participants with OCEN
    • Release of OCEN APIs, Check them on Github: https://github.com/iSPIRT/lsp-lender-protocol-specification
  • Brief Q/A – Nipun Kohli

Why do we need this?

Access to credit is a crucial part of any flourishing economy. It is safe to say that India’s economic engine has not yet gotten out of second gear because of our inability to guide formal credit into the hands of the people and businesses that need it most. The unit economics of our current lending set-up are broken, and don’t suit the needs of either borrowers or lenders. The challenges range from high costs of customer discovery to lack of trustworthy data for underwriting, and an overall mismatch in ticket size, tenure and interest rates of loans. This has resulted in a whopping MSME credit gap of over $330 bn.

OCEN is an effort to recognise that the touchpoints for delivering financial products to individuals and MSMEs extends beyond traditional lenders. In order to democratize access to credit in India, OCEN reimagines an ecosystem where every service provider can become a Fintech-enabled credit marketplace. 

This means that whether you’re an aggregator, a payment gateway, a software provider or any other company that interfaces with consumers, you can now fill in a crucial role in India’s lending value chain. OCEN will allow you to effectively ‘plug in’ lending capabilities into your existing product or service offerings, enabling you to play the role of a Loan Service Provider (LSP) in this framework.

At one end this will simplify and reduce the cost of acquiring and analysing new customers. Working in tandem with the Account Aggregator framework it will also allow applicants to leverage different data sources so that lending can become a Cash flow based operation instead of the existing balance sheet focus. Overall these open standards will enable lenders to accelerate the disbursal of formal credit while allowing LSPs to holistically serve their existing customers.

India’s new credit rails are ready to be laid out, and we look forward to working with our spirited fintech ecosystem participants over the coming months.

We will be hosting weekly open house sessions to keep diving deeper into OCEN. The next session will focus on Open Credit Enablement Network (OCEN) APIs at 5 pm IST on 31st July 2020.

Readers who wish to learn more about OCEN are encouraged to share this blog post and sign up again for the session here: https://bit.ly/LSPOpenHouse (same embedded below)

As always, in order to successfully create a new credit ecosystem for Bharat  it will take the collaborative effort of participants from every corner of our fintech ecosystem.

If you’re interested in participating as a:

  • Loan Service Provider
  • Lender
  • Technology Service Provider

please drop us an email at [email protected]

Readers may also submit any questions about OCEN on the google form: https://bit.ly/LSPQA. We shall do our best to answer these questions during next Friday’s open house discussion.

About the Author: The post is authored by our volunteer Rahul Sanghi.

Recommended Reading

Chapter 7 and 8 in RBI UK Sinha MSME committee report: https://www.rbi.org.in/Scripts/PublicationReportDetails.aspx?UrlPage=&ID=924

Introduction to India Stack’s fourth layer – Data Empowerment & Protection Architecture: https://www.youtube.com/watch?v=mW__azI8_ow

Leveraging GST data for Flow based Lending

Access to formal credit continues to be one of the largest challenges faced by MSMEs in India due to lack of verifiable data about their business.Digital payments data combined with GST data has the potential to unlock millions of SMEs & bring them into the formal system. India is going through a Cambrian explosion of data usage. It is estimated that the monthly data consumption on every smartphone in India is estimated to grow nearly five times from 3.9 GB in 2017 to 18 GB by 2023 as per a report by Swedish telecom gear maker Ericsson.

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Picture Source: Digital Desh

As businesses and their processes get digitized, it provides us a unique opportunity to re-imagine credit products for MSMEs like never before.

In order to move from traditional Asset-based lending to Data based lending it is important to make the following design considerations:

  • Underwriting based on Data – Assess creditworthiness in real time based on the consented data provided by the user
  • Low-Value – Bringing down the cost of processing a loan using digital platforms like eKYC, eSign & UPI enables one to process sachet sized loans
  • Smaller Tenures – Offer small tenures to reduce risk and thereby build better credit history of a customer
  • Customised Loan Offers – In the old world, loan products were designed to be one size fits all; With data & better underwriting, create a “loan offer on the fly” for a borrower based on his need

Getting started with GST Data Based Lending – Basics

  • Over 8M+ businesses in India will file GST returns
  • Every invoice in the GSTN system is verified by the counterparty
  • GST returns are digitally signed and this data can be accessed through consent of a small business

To access this data, you need the understand the three types of GST APIs:

  • Authentication – Allows a taxpayer to login into his GST account from any application
  • Returns – Allows a taxpayer to file his returns from any application
  • Ledger – Allows a taxpayer to view & share his tax data with any application

You can access the GSTN Sandbox & APIs here: bit.ly/GSTAPIs

If you want more insights, do join the GSTN Discussion Forum here: bit.ly/GSTgroup

The GSTN Tech Ecosystem

Goods and Service Tax Network is a section 8 company set up to provide common and shared IT infrastructure and services to the Central and State Governments, Tax Payers and other stakeholders for the implementation of the Goods & Services Tax (GST).

In this context, it is important to understand the below two roles of GSTN:

  1. Direct portal for taxpayers – https://services.gst.gov.in/services/login
  2. Expose APIs thru GSPs (GST Suvidha Provider) – http://www.gstn.org/gsp-list/

GST Introduction (1)

GST Suvidha Provider (GSP) – Companies which provide GST API Gateway as a service to application service providers; They are appointed by the GSTN and list of the GSPs can be accessed here:http://www.gstn.org/gsp-list/

ASPs – Companies which provide the user interface for business to file or fetch their returns from the GSTN

Naturally, ASPs are a great fit as distribution partners for lending as they own and control the end user experience of small businesses. Some of the examples are:

Accounting Software Providers

    • They help small business manage their accounting, inventory & even payroll;
    • They have rich data sets about the small business including their GST returns Eg: Tally (Desktop), Zoho/Cleartax/Profitbooks (Cloud-based)

Tax Filing Software Providers

    • These companies help business who use excel/manual billing/custom software to prepare their GST return & file it every month;
    • One of the key stakeholders here is the accountant who essentially is the business advisor for an SMB and tapping into them as an influencer channel is a great opportunity Eg: Cleartax, SahiGST etc.

Supply Chain Automation Companies:

    • Today many FMCGs and Large manufacturing companies are using software to track their sales/inventory in their supply chain; For e.g: Asian Paints, Tata Steel, ITC etc.
    • As these companies enable a large of wholesalers, retailers to use their software problem, there is a great opportunity to extend credit to their entire ecosystem
    • Eg: Moglix, Channel Konnekt, Bizom etc.

Example of a Lender – ASP Partnership

  • Consider a services-based company which provides advertising services to multiple companies
  • Let’s assume they use an accounting software like for example Cleartax or Zoho
  • In the software, the SMB sees a one-click credit button (This is enabled through an integration with the ASP & lender)
  • In a few clicks, the SMB is able to share multiple types of data like – GST, Payroll, Balance Sheet, Bank Statement etc. with the lender
  • With consent, the lender uses this data for underwriting, build a credit score and makes a credit offer to the SMB
  • The SMB provides his bank account details for real-time loan disbursement and based on the type of the business you can complete KYC
  • Take mandate either digitally or physically based on the customer for repayments

There are various other data sources one could use to improve the underwriting like – Smartphone, Payments Data from the Bank, Bill Payments, Electronic Toll Collection & various others. Algorithms can use these data sources along with other other public data sets like – Seasonal demand for a product, Import/Export, GDP, Consumption Patterns to do contextual lending.

We recommend you go through the presentation above to understand these basics & do watch the pre-recorded webinar session below on How to Leverage GST data for Flow-based lending for more details.

At iSPIRT, we are working with multiple stakeholders to create a winning implementation of Flow-Based Lending. Do watch out for future announcements from us for entrepreneurs working in this space or write to us [email protected] to know more.

About the Author

Nikhil Kumar is a full-time fellow with iSPIRT Foundation, a non for profit think-thank and has been focussed on building the developer ecosystem for the India Stack.

Twitter: @nikhilkumarks