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Small Businesses Ascending the Digital Path

# DigitalDesh spanned across 22 cities in 30 days to discover The Internet of Inside India.

Amritsar to Kanyakumari

An endeavor to study the behavioral patterns of entrepreneurs across different regions. To understand their digital business routines, their perceptions, the challenges and their desire to venture into new terrain. An important part of the activity was also to encourage & spread awareness to build a strong digital footprint online.

The journey of #DigitalDesh began from Amritsar and it was only apt that it got its initiation by meeting Jagdeep whose infectious energy highlighted the passion of a business savvy person. A lively man, who was excited to show his smartphone and share his social networking habits that he indulged in to do business with his customers.

Infact Whatsapp was largely used as a business tool because of its ease of use and the popularity by the word of mouth. The cool quotient too.

Local business owners found it easy to share pictures with their IMG_1512customers, samples of new designs by textile owners to or be it the owner in Amritsar who sells religious items to his customers in foreign. A shop keeper who sells cosmetics to the local college students used it to share the new goods/purses that were sold in his showroom.

The most interesting use I found of it was when the fisheries in Karwar used it to overcome language barriers and sharing the pics of fishes which is known by different names in different parts of India and across the world. Although the order was still placed on phone, the pictures were shared over whatsapp.

More savvy business owners have started using facebook pages but it was limited in numbers and even few that were looking to go the app route.

Yes many of the business owners are learning different ways of transactions, although not many of them are familiar with payment gateways, they do use online banking systems and learning to use payment wallets. Education on these will be helpful.

Email Ids – were largely used to place orders and when outlets/franchises are using to interact with their head-office. Although these are not professional ids, most of the time the personal id served both the professional and personal use. Website were still being designed by a trusted source and were given the impression that it takes a really long time to do so. Many were surprised to know about certain tools that would help them set it up in a matter of few minutes.

And yes smartphones do rule in tier 2 & tier 3 cities of India 🙂

One of the key things that I learnt as part of this drive is the need for education on the availability of tools.. lots more to be done in this area. Best part they are hungry to learn and the willingness to grow.

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Join the team building cool tech stuff for 1.3 billion Indian citizens… from the startup trenches inside the Government!

After SlideShare, I’ve taken up a role in the government sector. I recently joined the National eGovernance Division, Ministry of IT, Govt of India. My work involves architecting and building e-governance facing products and services under the Digital India program. So after doing a startup, getting acquired, shuttling between Delhi & Silicon Valley… now e-Governance?? What does this term even mean… and why should you care?

You should care because there’s a good chance that (like me) you are a first generation beneficiary of the internet and have seen the transformative role it has played in your life. The way you work, learn, read, buy, communicate, travel, make friends – everything has been turned upside down. Now imagine if the internet could have that same impact on how India is governed. Imagine if the simplicity and fluidity of platforms like Wikipedia, Facebook, Whatsapp, Skype could be replicated in the citizen services that you and I use everyday – be it applying for a passport or a driving license, filing your taxes or getting your govt scholarship. Imagine what citizen services can be built on top of the biometric identification system Aadhaar, which currently at 830 million is just a stone’s throw from the billion mark. Imagine if the internet could be the same change agent in the lives of our less connected co-citizens in far off towns & villages, in the tribal areas, in remote rural corners where roads dont reach – thats what e-governance is about.

The National eGovernance Division (NeGD) under the Ministry of IT is tasked with designing and running national e-governance programs. These take the form of 31 Mission Mode Projects (called MMPs) which are the administrative backbone of the Indian government. My team at DeitY/NeGD is looking for smart, motivated professionals to build e-governance products/services. For people from the private sector, this is a great opportunity for the following reasons-

– In a direct way, what you do in office everyday will contribute to the transformation of India into a digitally empowered society & knowledge economy
– There is a shift towards technology enabled open governance systems (open source, open APIs, open standards, open data) and you could drive this openness inside the government
– The Govt needs domain specialists… your domain expertise could shape key parts of government functioning
– Work like a fast paced startup while inside the government… these product teams will get a startup type environment to deliver quickly
– If you’ve only worked in the private sector previously (like me), this could be a refreshing change from its the profit driven culture

So what positions are available and whats the reqd background/experience?

These are the positions – Web Developer, UX/Interaction designer, Backend Engineer, Big Data Engineer, Android Developer, DevOps/Sysadmin, Open Source Community Manager. The projects are all high impact, massively scaled citizen facing technology applications e.g. Building services on top of Aadhaar’s core identity capability, products aimed at paperless governance, open governance initiatives (Open APIs, Open Source, Open Standards, Open Data) etc.

The roles are full time contractual positions (1-2 yrs) based in New Delhi at the Dept of IT in Scope Complex, Lodhi Road. Its a very centrally located office area.

In case you are interested, go to this link and apply using the given form. Brief job descriptions are given.

Or if you know of someone else who might be interested, please pass on the link.

If you have any questions about the roles, about DeitY/NeGD or how can you make the transition from your current course to working for the government (and what all that transition entails), feel free to drop me a mail – amitranjan25 AT gmail DOT com. Happy to help you think through this.

Reblogged from WebYantra

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M&A Roundtable: Indian startups are breaking through

M&A activity in the Indian startup ecosystem has, for a long time, remained fairly nascent. Relatively small exits, averaging $10-15M, are commonplace in India. But things are changing, and with India being the third largest startup ecosystem in the world, Silicon Valley giants are beginning to pay more heed to the entrepreneurs and IP emerging from India.

On January 23, 2015, the iSPIRT M&A Connect Program hosted a Corp. Dev. and M&A Roundtable in Palo Alto. Attendees included corporate development, M&A and senior business unit folks from several key companies including Google, Yahoo, Twitter, Cisco, Intel, Box, LinkedIn, Intuit, etc. the event was coordinated by Sanat Rao (Partner, iSPIRT) and Roxna Irani (Associate, iSPIRT).

Neeraj Arora (VP, Corporate Development – Whatsapp) was the keynote speaker, talking about his experience with the Facebook acquisition, key learnings and challenges he faced while closing the $22B deal with the tech giant. He repeatedly highlighted the importance of trust that the Facebook team built out with the Whatsapp team over the course of multiple years before the acquisition that eventually led to an extremely seamless process. He also emphasized the element of trust that a startup must establish with a potential acquirer, because nothing is more appealing to an acquirer than a startup’s commitment to their specific relationship. (So there’s monogamy in M&A too!)

M&AConnectAfter an interactive session with Neeraj, we had a candid discussion with the Corporate Development attendees about their experiences acquiring Indian startups. The Yahoo and Twitter corp dev folks shared the key learnings from their recent M&As in India. Here are some takeaways for us in the Indian software product industry and for the next acquirers of Indian startups:

  • Visible benefits when the target is a US entity. Given legal complexities, the difference in time and effort to close a deal with a US acquirer can vary substantially based on the legal domicile of the company. Recurring piece of advice of new startups is to register as a Delaware C-Corp.
  • Acquisitions in India take time. Beyond geographic complexities, there are a couple of other reasons responsible. For one, communication can sometimes be ‘lost-in-translation’, so legal agreements with an Indian and a US counsel, with different laws and legal terminology, can often demand more fine-tuning than normal. Other times, key stakeholders may require more engagement and disclosure that demands resources. Whatever the reason, the general idea is to expect, and actively manage, longer cycles.
  • Acquirer confidence in the core leadership of a startup is crucial. Acquirers often expect a strong management team to hire equally strong employees, so they see high quality leadership as a validation of high quality team and product. This is especially true in the case of Indian startups.
  • Acquirers are looking for guidance on how to traverse the Indian ecosystem. India is a new market for a lot of overseas acquirers. A recurring request was for a “playbook” that would highlight the process and differences of doing an acquisition in India. This would include items as simple as list of top colleges in India to give acquirers context of pedigree, to employee attitude towards compensation (cash vs. equity breakdown), to examples of standardized termsheet terms and details.

M&A onnect - Roxna Irani
The iSPIRT M&A RoundTable started 2015 with a bang. The year will be a pivotal one for tech startups in India and the iSPIRT M&A Connect Program is excited to accelerate the pace of change. With all the “Virtual Mandates” received from the Silicon Valley companies, we will make carefully targeted introductions to the Business Exchange Associates. And with a higher quality of interactions, we hope to make much a larger impact to corporates and startups alike..

Exciting times ahead… stay tuned!